Responsible Gambling

Playing with control

18+.

We want every player to approach our platform with clear expectations and steady control. Gambling should always be treated as entertainment, not as a source of income, an investment strategy, or a way to recover losses. If play stops feeling recreational, the safest response is to step back and reassess before placing any more wagers.

Our platform is built for adults who choose to play voluntarily. That means each player should decide in advance how much time and money feels affordable, then stick to those limits. The most effective safeguards are the ones set early, before emotion or momentum starts to influence decisions.

What safer play looks like

A healthy gambling routine starts with a simple rule: only play with money you can comfortably afford to lose. That should be money left over after essentials such as rent, food, transport and bills. If a deposit would create stress, delay other commitments or require borrowing, the amount is too high.

It also helps to define a time boundary before starting a session. Long play sessions can blur judgment, especially after wins or losses. A clear stop point keeps play structured and helps prevent accidental overspending.

We encourage players to check in with themselves regularly. If the answer to any of the questions below is yes, it is time to slow down:

• Are you chasing losses?
• Are you spending longer than planned?
• Are you hiding play from family or friends?
• Are you using gambling to cope with stress, boredom or low mood?
• Are you depositing more often than you intended?

Warning signs to watch for

The early signs of harmful play are often subtle. A player may start thinking about gambling outside normal play times, feel restless when trying to stop, or keep increasing stakes to recreate the excitement of a previous win. Some people begin to gamble alone, miss sleep, or neglect work and family responsibilities.

Other warning signs include:

• using money reserved for essentials
• borrowing, selling items or using credit to continue play
• hiding account activity or bank statements
• feeling guilt, anxiety or irritability after sessions
• trying to win back losses immediately

If any of these patterns feel familiar, it is wise to reduce exposure straight away. Shorter sessions, lower deposit amounts and a temporary break can help interrupt risky habits before they become harder to manage.

Set your limits early

We provide tools that help players keep gambling within personal boundaries. These controls work best when they are set before play becomes emotionally charged.

Deposit limits

Deposit limits place self-imposed caps on daily, weekly or monthly financial inputs. They help control the amount entering the account and make it easier to stay within a planned entertainment budget.

Loss limits

Loss limits help define the maximum amount a player is willing to lose over a chosen period. They are useful for stopping a session from turning into a recovery attempt after an unlucky run.

Wager limits

Wager limits restrict how much can be staked during a fixed period. They are helpful for players who want to reduce overall exposure while still enjoying occasional play.

Session limits

Our responsible-gambling tools include automated session timers to track active playtime. Session limits can prompt a break or end play after a chosen duration, which reduces the chance of drifting into unplanned extra sessions.

Reality checks

Reality checks are helpful reminders that appear during active play. They interrupt the flow of the session, show how long you have been playing and help you decide whether to continue or stop.

Taking a break

Sometimes the best responsible-gambling decision is to stop for a while. A break can be short or long, depending on what feels right for the player.

Time-outs

A time-out is a temporary pause from gambling. It can be useful after a stressful session, after repeated losses or whenever you want a reset without closing the account permanently.

Self-exclusion

Our self-exclusion tools provide immediate account locks ranging from temporary cool-off periods to permanent self-exclusion. This option is appropriate when a break needs to be firm and difficult to reverse. If you choose self-exclusion, do not try to work around it by opening a different account or asking someone else to play on your behalf.

Account closure

Some players prefer to close their account entirely. Account closure may be the right step if gambling no longer feels recreational or if you simply want to end access for good. If closure is your goal, choose the strongest available restriction rather than relying on willpower alone.

Blocking tools and device controls

External barriers can support the limits set on the account itself. Blocking tools are especially useful if gambling has become a habit that is hard to interrupt during moments of stress or boredom.

Payment-blocking tools may be available through your bank or card provider. These can help stop gambling transactions before they are completed. Device-level parental controls or content filters can also reduce access on shared phones, tablets and computers. On a household level, browser restrictions and app-level blockers may help create a wider buffer between impulse and action.

These tools work best when combined with account limits and a clear decision to step away. A single barrier is helpful; several barriers together are stronger.

Keep your play affordable

A sensible budget should be set from disposable money only. It should be small enough that a losing session does not affect everyday life or create pressure to continue. If the budget is gone, the session ends.

A useful budgeting approach is:

1. Decide the maximum amount you are comfortable losing before you start.
2. Set the lowest practical deposit and stake levels for that session.
3. Choose a time limit as well as a money limit.
4. Stop immediately when either limit is reached.
5. Do not refill the balance in the same session.

A budget is most effective when it is treated as a rule, not as a target.

Support in your location

If you are worried about your own gambling, or about someone close to you, speak to a local support organisation, healthcare professional or other trusted service in your area. We recommend using recognised local help where available, especially if you need urgent emotional support, financial guidance or practical advice about blocking access.

You may also want to contact:

• your local health services or general practitioner
• a nationally recognised gambling support organisation in your country
• your bank or card provider about payment blocking
• a trusted family member or friend who can help you keep limits in place

If there is any immediate risk of harm, treat it as urgent and contact emergency services or a local crisis line right away.

How to help someone else

If you are concerned about a friend or family member, a calm and non-judgemental conversation usually works better than confrontation. Focus on what you have noticed, not on blame.

1. Pick a quiet moment and speak privately.
2. Describe the behaviour you are worried about using specific examples.
3. Ask whether gambling is causing stress, debt or conflict.
4. Encourage a break, limits or self-exclusion if the person is open to it.
5. Offer practical help, such as sitting with them while they contact support.
6. If there is any risk of self-harm or immediate danger, seek urgent local emergency help.

The goal is to reduce harm and keep the person safe, not to argue about how much they play.

Our approach to safer gambling

We support responsible play with controls designed to help players stay in charge of their activity. Our responsible-gambling tools include deposit limits, session timers and self-exclusion options. Combined with thoughtful personal budgeting, they can make gambling easier to manage as entertainment rather than pressure.

If you feel gambling is becoming difficult to control, the best step is to stop, use the tools available, and seek support before returning to play.